privacy & cookies
Privacy & Cookies Policy
Last updated: 16 October 2025
SIRAD PROPERTIES & DEVELOPMENTS (SPD) ("we", "us", "our") is committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA), 2013. This Privacy & Cookies Policy explains what personal information we collect, why we collect it, how we use it, and your rights.
1. Information we collect
We may collect the following categories of personal information:
- Identity data: name, title, company (if provided).
- Contact data: email address, phone number, postal address.
- Property data: listing details, preferences, enquiry history.
- Technical data: IP address, device & browser details, analytics and cookies.
2. How we use your personal information
We process personal information for lawful purposes including:
- To respond to enquiries and manage property enquiries, bookings or offers.
- To provide, improve and personalise our services and website.
- To comply with legal obligations (including POPIA) and to prevent fraud.
- Where you have consented, to send marketing communications—always with the option to unsubscribe.
3. Legal basis & POPIA compliance
We rely on lawful grounds such as consent, performance of a contract, legitimate interest, and legal obligations to process personal data. We implement reasonable technical and organisational measures to keep your personal information secure and process it in line with POPIA.
4. Cookies and similar technologies
We use cookies and similar technologies to operate the site, remember your preferences and analyse usage so we can improve the service. Below is a summary of typical cookie categories used on our site:
| Category | Purpose | Examples |
|---|---|---|
| Necessary | Required for the website to function (session, security). | Session ID, CSRF token |
| Preferences | Remember user settings (language, region, layout). | language, theme |
| Analytics | Understand site usage and improve content. | Google Analytics / Matomo (anonymised) |
| Marketing | Deliver targeted adverts or measure campaign performance. | Ad pixels, tracking IDs |
Note: third-party services (analytics, social widgets) may set their own cookies. We recommend reviewing their privacy policies.
5. Managing cookies & consent
You can manage or withdraw consent to non-essential cookies at any time via the cookie banner or your browser settings. Disabling certain cookies may affect site functionality.
6. Sharing & third parties
We may share data with trusted third-party service providers who perform services on our behalf (analytics, hosting, email). We do not sell your personal information. Where data is transferred outside South Africa, we ensure appropriate safeguards are in place.
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described and to satisfy legal or reporting obligations.
8. Your rights
Under POPIA and applicable privacy laws you have the right to:
- Request access to your personal data.
- Request correction or deletion of inaccurate or unnecessary data.
- Object to or restrict processing where applicable.
- Withdraw consent where processing is based on consent.
9. Security
We implement appropriate administrative, technical and physical security measures to protect your information. However no system is 100% secure—report any concerns to us immediately.
10. Changes to this policy
We may update this policy periodically. The latest version is indicated by the "Last updated" date above. Significant changes will be notified via our website or contact email.
11. Contact us
For privacy queries, data access requests or to withdraw consent, contact our Data Protection Officer:
Email: privacy@siradproperties.co.za
Address: [Insert company address here]